How To Find A Good Air Conditioning Technician

Finding a reliable technician to repair it is a must if your air conditioner isn’t working as it should, especially as your unit probably represents a large investment. When hiring a technician, consider these 12 points:

1) Do Your Homework

It can help if you take the time to become familiar with your air conditioner; its maintenance history as well as the type and model of the unit. And you’ll be better informed and more confident identifying and diagnosing problems if you spend some time learning about your unit. You may even be able to fix basic problems yourself in the future, and not have to pay a technician.

But of course, you will almost certainly need a qualified technician for those more complex or serious issues, even though it costs you money. But knowing the repairs are done the first time properly can save you money and eliminate some of the stress.

2) Find the Right Air Conditioning Company

Looking online for a company or browsing consumer review sites is a good method of finding a reputable A/C company, although before even doing that, ask around your neighbors, friends, and family to see if they can recommend someone. If you end up using a review site, you know the information will be accurate as those sites rely on the unbiased opinions and real-life experiences of customers just like you.

If you are considering hiring a particular technician, your BBB (Better Business Bureau) can tell you if there are any complaints filed against that person. It’s a good idea to make a decision based on cost, qualifications, and availability, once you have at least three possible technicians that you are looking at.

3) Look For Experience

Checking the contractor’s website or contacting them directly is a good way to determine how much experience they have. Experience with your specific make and model of an air conditioner is a plus; try to find a contractor who is familiar with your system if it’s either a very old model or it’s a brand new cutting edge air conditioner.

You should ask a potential air conditioning technician about their specific experience, how long they have been in business, whether they work part time or full time, and how they have kept up with constantly changing technology by extra training, education or certification.

4) Legal Compliance and Licensing

Depending on where you live you may be able to look up a contractor’s past jobs or check that they have a current business license. If in doubt, ask them. And any reputable contractor should have coverage for worker’s compensation and liability and be able to show you a one-page insurance certificate.

5) Check Their References

Ask for a list of past customers and contact them to see what they think of the service. Try to talk to at least several previous customers about how long the work took, whether it came in on budget and whether the work has held up since then. To make sure you aren’t being given their few satisfied customers, ask for a random sample of customers whose names begin with a specific letter.

6) Be Specific

Any questions related to the actual job should be put to your contractors, such as the timeframe, equipment used and the exact method used to repair your air conditioner.

7) Ask About Brands

Verifying the brands that the company carries is another good question to ask, especially if you are looking for a specific make, model or specifications. And any company should stock parts that are compatible with your make and model of the air conditioner if you simply need a few replacement parts rather than an entirely new unit.

8) Going Green

Asking your technician about their efforts to go green should be on your list too if you are one of the many people concerned about the environment. A company that stocks Energy Star qualified products may be one that you want to do business with, and you should also find out their approach to conserving water and energy. If the environmental effects and the overall efficiency of an air conditioner are important to you, a knowledgeable technician should be able to address those questions.

9) Figure Out the Cost

Each potential air conditioning company you are considering should be able to provide you with a clear and detailed cost estimate. Tax rebates, the warranty, potential for saving energy and the cost of the materials and labor should all be included.

Long term costs and your costs due upfront are not the same things; make sure you understand the difference. Take into account any one of a kind discounts or special offers, and remember that in the long run, going with the cheapest technician may not be the best financial decision if your costs for energy will go up after the unit has been installed.

10) Financing Options

Payments along with a deposit can complicate matters and mean you end up paying more for the work or the air condition unit, although it can often be the most affordable way to pay. Make sure you understand any financing contract; ask questions, read the small print and know what you can afford in terms of payments.

11) Evaluating Your Home

A good technician will take the time to determine the air conditioning needs of your home, by carrying out a full evaluation which covers your home’s size, as well as its layout, how well insulated it is and whether you have any leaks in your ducts. Be wary of working with an air conditioning technician who doesn’t take the time and trouble to evaluate your home and your needs.

12) Get It In Writing

Before making any final commitment, be sure to get a proposal in writing. Any promise made verbally should be included in this as well as all the conditions and terms concerning the job, labor, charges, and warranty. Of course, you should always keep a copy of this and only sign it if you understand and agree to everything.

It doesn’t have to be a chore to find someone reliable to repair or replace your air conditioning unit, and you can get the job done right and protect your investment with the tips above courtesy of